LostitRegister my hotel
Pricing

Free for hotels.Up to 12% commission.

Lostit is 100% free for hotels. No setup fee, no contract, no monthly cost, no per-item charge. The guest pays the DHL shipping at request time, and the hotel earns a commission on every shipment.

For the hotel
Forever.
For the hotel
  • €0 setup
  • €0 software
  • €0 per item
  • Free DHL boxes and envelopes
  • No contract, no commitment
Commission
5%

Standard Partner: 5% per shipment

12%

Premium Partner: up to 12% per shipment

Commission scales with recovered volume and partner hotels invited to the network (+1.5% per activated partner hotel, capped at 12%).

For the guest

The guest pays only the DHL Express shipping cost plus a small platform fee. The exact price is calculated in real time at request time, based on item weight, box dimensions, and destination. No hidden charges. Secure payment via Stripe (Visa, Mastercard, Apple Pay, Google Pay).

Real examples
01
Cabin suitcase forgotten in Barcelona, returned to Madrid: ~€14 for the guest, €0.70-€1.70 commission for the hotel.
02
Phone forgotten in Madrid, returned to Paris: ~€18 for the guest, €0.90-€2.15 commission for the hotel.
03
Jewelry forgotten in Mallorca, returned to New York: ~€45 for the guest, €2.25-€5.40 commission for the hotel.

Zero cost to try

Sign up in 30 seconds and try Lostit with your first forgotten item. If you don't receive any item, you pay nothing — Lostit only earns when the hotel earns.

Register my hotel