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DHL Express
In partnership withDHL Express logo

The world leader in logistics,integrated in Lostit

Every Lostit shipment is handled by DHL Express, the world #1 in urgent delivery. Coverage in 220+ countries, pickup at the hotel and tracked delivery in 1-5 days.

Countries covered
1–5 day delivery.
Why DHL Express
  • True worldwide coverage: 220+ countries and territories, not just Europe.
  • Pickup at the hotel: DHL stops at reception the next day, no one from the hotel travels.
  • Real-time tracking for guest and hotel — zero "where is my item?" calls.
  • Negotiated rates: thanks to platform-aggregated volume, DHL prices for the guest are competitive.
  • Insurance included on every shipment: if DHL loses or damages, the guest is covered.
  • Automated customs clearance for international shipments (outside EU).
How it is integrated
DHL Express logo

Lostit uses MyDHL API v2, the latest version of DHL Express's enterprise API. Every quote is real-time with live DHL data (not estimates). Labels are official DHL, tracking numbers sync automatically with the hotel dashboard and guest emails. Lostit is an Affiliated Customer of DHL Express with a dedicated account.

Boxes and materials

Every hotel receives a free initial stock of DHL Express boxes (3 sizes: cabin, hold, briefcase) and envelopes. Lostit auto-assigns the correct box based on item category. If the hotel runs out, it is restocked at no cost — just request a refill from the dashboard.

Countries covered

Worldwide. Spain, Portugal, France, UK, Germany, Italy, US, Canada, Mexico, Brazil, Argentina, Japan, China, Australia, South Africa… DHL Express delivers to 220+ destinations. Typical timeframes: 1-2 days within EU, 2-4 days rest of world, 4-5 days remote destinations.

The world leader in logistics, integrated in Lostit

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